Travel customers have many questions, as they have enough information available at a click and information leads to questions. Be it queries regarding comparisons between plans offered by you and your competitor or helping them iron out doubts about their travel plans or assisting them get a “better” deal than the one they saw on your website; travel customers and their queries have evolved significantly, the question to be asked is
-Is your customer service team evolved enough to cater to the new-age travel customer needs?
24/7 Availability
Increased Prospect Conversions
Increased Retention
Cost Savings
Quality Focused
Scalable Operations